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Testimonials

 

 

I wish to express my gratitude and appreciation for the services provided by Serenity Cremations during the death of my husband. I found Lester Atkinson to be prompt and helpful in every way.

Helen Chapman

 

With the passing of my father, Lester was extremely kind, professional, and helpful at a very emotional and vulnerable time for my family. His services were not only the least expensive, but also the most thorough and timely. He did everything he could do to make the process as easy as possible for us. He is a calm and trustworthy presence, and I know my dad would have appreciated being cared for by him. Thank you from all of us, Lester. Jillian

Thank you from all of us, Lester.

Jillian

 

Dear Lester, My family and I would like to express our sincere gratitude for everything you did for us after my husband's sudden death. At such a difficult and emotional time your professionalism and personal approach made the process much easier for us to manage. Your help with the Service Canada paperwork was especially appreciated. I would wholeheartedly recommend your service. Isabelle and family

Sincerely,

Isabelle and Judy

 

After the loss of my Mom this past April, I found it very difficult to try to figure out whom to go with to carry out my Mothers final wishes. After speaking with near all funeral homes and crematory services, I came across Serenity. I spoke to Lester on the phone; his calm demeanor, made me feel a lot better about the whole process. A few days later he came over to our family home and helped us fill out all the forms necessary. He arranged everything from transport of my Mothers body to be cremated and then returned her remains to us, via coming to our home. A few weeks later I had called to ask if it was possible if Lester could separate my Mother, for other members of our family. He gladly came over and did it for us, right in our home. The whole process with Lester and Serenity was a great experience. It took a very hard time in my life and made it easier. Lester's calm demeanor and professionalism; really shows through with how much he loves his job. Thank you Lester and Serenity :)

Jade Macdonald

 

Serenity Cremations / Lester Atkinson provided our family with just what we needed at a very tough time. Our mother had just passed away and she had always insisted on cremation and no big funeral!

His sincere ways and the complete and thoughtful operation of his services left us feeling 100% satisfied. He covered all the bases, did all the paperwork and was both caring and very professional.

My mom would have been very pleased with the results

The fairly substantial amount of money he saved our family was a unexpected blessing to us and we thank Lester for that. At a time when you sorta need a fair deal and hate to go looking for it, he was there for our family.

Barry Miles

 

Dear Lester, My family sincerely thanks you for your kindness and professionalism after the passing of our dad. In this difficult time, you made everything as simple and straightforward as possible. This is enormously helpful for families who are experiencing loss. I would definitely recommend your services to others. Thank you once again for your most valuable guidance.

Patty

 

Hello, I would like to thank you for all that you did for my family and me. I greatly appreciate the time an effort you put into making this difficult time a little easier for us. You went above and beyond your work to accommodate us throughout this process. You helped explain things clearly and were very willing to meet us at my daughter's home and the hospital so we didn't have to leave my husband's side. You were very caring and compassionate. I will be very willing to recommend your services to others. Thank you again for your help.

Patricia

 

Mr. Atkinson was extremely respectful, knowledgeable, helpful and reasonable at a time when we were our most vulnerable. Comparatively with other services he was not pushy. He came to our home so we were comfortable. He gave us a list to ensure we knew everything we needed to do. His service was the least expensive. Everything he could do to make the process easier for us he did. They took excellent care of my father and insured his wishes were carried out respectfully, timely and without any trouble. I wish nobody would lose a significant member of their family but if they did I would hope and recommend that you chose Mr. Atkinson service for your and your loved ones benefit.

Deepest regards; Sam

 

Hi Lester, you helped make the initial process of having to deal with Darla’s passing so much easier. I have heard many stories of what some people go through and your assistance reduced the burden considerably. Burden emotionally and financially and what you did to reduce it is hard to explain. Also the help you provided in filling out the forms helped to ensure payments and benefits happened like they should have. I have had many rough days but I appreciated your caring attitude and just the way you carried yourself through out the whole process.

Gilles

 

Mr. Lester Atkinson I was very pleased with your services. I have to let you know you were extremely considerate and reasonable, greatly appreciated. You are very easy to talk to at a time of loss, in general a very compassionate man.

Thank-you very much,
Sharri Fougere

 

I am writing this letter in regards to the upstanding services we received from Lester Atkinson at Serenity when we lost our loved one. Death can be such a hard topic to breach even on the best of days, but as my Husband grew sicker we turned to Lester and his team for support. We called and he came directly to the house and was able to provide us with more than just professional service but with truly quality customer care. He joked with my Husband and brought smiles to all our faces during such a hard time and when the day came he was there in an instant. Everything down to the smallest detail was provided even a checklist about what to do after the funeral and burial. Losing a loved one is beyond overwhelming but Serenity was with us every step of the way and made it possible. I highly recommend Lester and his team and will forever be grateful for their support. My family and I have recommended Lester and his team to two of our friends who have been so very satisfied with his amazing service.

Eleanor, Jeffrey & Amber Spurrell

 

My mother passed away very close to Christmas; it was very stressful to say the least. I contacted Lester and from start he took care of everything, he had all the forms and answers to all my questions. He came to my house and told me everything I had to do and at a reasonable cost so I could grieve my mother. I don't think I would find better service.

Frank Parsons

 

Hi Lester,
Words cannot express our sincere thanks to you in assisting our family with the funeral arrangements for our father, husband. We could not have planned it without your expertise, advice, and compassion. You helped us with all the little details and extras that we would not have thought about as well as the significant cost savings. We appreciate your coming to our home and guiding us through the planning, paperwork, etc. 

We are proud to tell our friends and people that we know, how caring and compassionate you have been throughout the process. We truly appreciated everything that you have done for us, to have made a difficult time easier. 

The Connell Family

 

In November of 2016, my dear husband passed away. Someone, whom I have great respect for, suggested that I use Lester Atkinson's services. Lester met me, at my home, and helped me with the planning for the cremation, and the service at my church. He was totally professional, kind, and thorough. Lester took care of everything including CPP survivor's and death benefits. At a time when it is difficult to think of all one must do, Lester was there to help. 

Cristine Smith

 

Hi Lester,
Unfortunately, we met you at a  difficult time in our lives. You provided such an important and necessary service while being one of the kindest, most genuine and sincere people I have met. Your guidance took much of the worry out of many items we were not sure about. Top ratings for you all the way!!
We will recommend you to anyone!

Thanks again for all you did,
Pam Hamilton  

 

We used Lester's services when dad passed away. Very supportive with the emotions of the family through this difficult time. Lester was very professional and when making the arrangements, he was very understanding and accommodating to our wishes. Would highly recommend.


Annie Walters

 

Dear Mr. Atkinson,
I am quite happy to write to you regarding your services.  You certainly made everything easier for myself and my family concerning all the details and paperwork that was involved when my husband passed away.  You took the time to walk us through the process and you were also available by phone if we needed more information.  Your patience and kindness was extremely helpful and we thank-you for that.

Sincerely,
Edie Kerr

 

The services were provided graciously, the process was made as painless as possible and any paperwork requirements were clearly laid out.  We received the remains in time for the Memorial. We were satisfied with the services, and are grateful to Lester Atkinson for helping us in that most difficult time."

With thanks,
Mrs. Tracy Rounds

 

After my husband's unexpected death, we found the services of Lester Atkinson and Serenity to be very caring, respectful, and compassionate. We would definitely recommend Serenity (and already have!) to anyone who is grieving the loss of a loved one and feeling overwhelmed by funeral and cremation arrangements.

Sincerely,
Ruth Burton