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Testimonials

 

  • My family and I are very happy to recommend Serenity Funeral Home to anyone in need of funerary services. From the moment they came into our lives, Lester and his team were not only professional and knowledge, answering all of our questions with compassion and empathy, but also friendly and warm. We felt very taken care of. The smallest details were no issue for Serenity Funeral Home and Lester made himself available to help whenever we needed it. Our loved one was treated with dignity and we simply cannot recommend Serenity Funeral Home services enough. Thank you to Lester and his team for the fantastic experience in such a difficult time.

    Bob Boates, Lori Williams and Alishia Boates

  • During what is likely the most difficult time in our lives, we arranged with serenity cremations to handle the details and follow-ups. I was really not looking forward to the process. Lester was a real professional in every way. No hard sell, no upsell, just the facts and details all covered and handled. He gave us more information and assistance than I ever thought possible. I am most thankful for his great work on handling everything.

    Frank Clifford

  • I would like to thank Serenity Funeral Home for the service I received during the passing of my husband. During this very difficult time Lester Atkinson was very caring and compassionate through the whole process. Mr. Atkinson explained the process to me in full detail and I understood what to expect and what I needed to do. He gave me a pamphlet with all the contacts that I may need to get in touch with which was very helpful. Included in the pamphlet were copies of the death certificate and the paperwork needed for CPP and Survivor’s benefit. Mr. Atkinson was very professional and easy to talk to and answered any question that I asked, also calling me to see how I was doing and if I needed any help with any of the paperwork. I would certainly recommend his services.

    Carolyn Fisher

  • I just wanted to give a very heartfelt thank you to Mr Atkinson for everything he and his staff did for my mom. Lester is a very kind and empathetic man, and also a very genuine person. He took care of everything, also filling out the government papers that would have been a nightmare. He came directly to my house and even stayed for coffee. Once again, I thank you from the bottom of my heart Lester.

    Kevin Richards

  • Mr. Atkinson, this is the second time our family has benefited from your expertise and professionalism. In 2018 our dad died suddenly and recently our mom passed away. During both these difficult times I have appreciated your calm assurance that their wishes would be honoured, all while helping me navigate through the many tasks that needed to be completed. I wholeheartedly recommend Serenity Funeral Home for dignified and cost effective cremation services.

    Sincerely,

    Judy Kwan

  • Would like to say a heartfelt thank you from myself and our family for your professionalism, caring and thoughtfulness along with your timely, organized manner you showed to us during one of the most difficult times we have experienced with the loss of our dear mom/ wife Donna Dunham. I am grateful we had you to turn to with all these questions as we have never been through these details before, you put our minds at ease, knowing all the immediate details were well taken care of and our mom was in good hands. In a time of great sorrow it was so kind of you to provide a cost that was affordable to our family as well. I am so grateful your name and services were passed on to us by Mel and Allen. We were so comfortable and impressed with everything you provided, my husband and I will be in contact with you in the near future to do our pre-planning for our arrangements. Thank-you So much Mr. Atkinson, I highly recommend you . Take Care

    Alana Smith

  • Hi Lester,

    Thank you for being so kind to me when Mannie passed.

    You made a terrible time easier for me. I called you, I think, four o’clock Christmas morning after Mannie passed. We hadn’t even had any contact before that. One of Mannies’ Caregivers gave me your name. You assured me you would take care of what needs to be done & you were true to your word.

    You, Lester, are a compassionate & caring person. Coming here to our home to make arrangements and then coming back again with Mannies’ ashes and doing the paperwork for survivors benefits from CPP helped me so much. You coming here was better than having to go to a funeral home.

    I would recommend your services to anyone who might be in the same situation I was in in the future.

    Sincerely, Lexine Laufer

  • At this very difficult time, Lester and his team made the process very comforting. You can trust them.

    Brad

  • Lester Atkinson, I was very pleased with the help you gave me during this difficult time of not really knowing what I am supposed to do. Your help took a heavy load off my shoulders, so thank you again. I had many comments by friends who went on the Serenity website to read Jim's obituary and they were very impressed with how well it was done, again thank you. The pictures were great. I really appreciated all the help and the directions you gave me.

    Jeanie Boudreau

  • When my husband passed away, I was so overwhelmed I did not know which way to turn. I called Serenity Cremations and spoke to Lester Atkinson. He came to our home within hours and helped us through the whole process of cremation and all the paper work that went with lt. He made a very difficult time a lot easier.

    I cannot say enough about how Lester treated us and would highly recommend him and his company to anyone needing his services.

    Lorraine Wasson

  • Lester was a professional, helpful, wonderful guidance after the death of our Mother. He had handled the arrangements of my husband's sister's death earlier in the year. The family was very pleased with his services at that time. When our Mom died, we didn't hesitate to call Lester again. He promptly came to our home and sat with the family to assist us with the planning. We felt as though he was a family friend. We were so impressed with his organization as well as his compassionate, caring manner. We were so grateful for Lester's services! We would certainly highly recommend Lester and Serenity Services.

    Respectfully submitted by Cindy Jussup

  • I cannot express enough how impressed we were with Lester and his staff when my mom had recently passed. We found Lester back in 2015 when my brother passed away and he came right to my mothers house, made all the arrangements, brought my brothers ashes back to us with all the paperwork, explained everything we had to do in a very kind and compassionate way. The way he handled everything right in my moms home made a very terrible situation a lot less stressful. Recently my mom passed away and I didn't think twice about calling Lester. He did everything for us right in my own home which again made the worse time in my life a whole lot less stressful. There is absolutely no pressure of any kind from him as far as buying anything or paying the very small bill, which I might say has not changed since 2015! We can't thank Lester and his team enough for everything they did for us. I tell everybody in my circle what a compassionate, kind and affordable company this is. Thank you so much to the whole team!!

    Susan Andrews

  • Lester, We are very happy with services provided! Your compassionate, thoughtful attention to detail and timely interactions made this difficult time a bit easier. We are grateful!

    The LeBlanc Family

  • I am very pleased at how respectful and helpful Mr. Lester H. Atkinson was when I needed support; he went above and beyond to direct me and encourage me when I needed it. Thank-you.

    Sincerely;

    Karen

  • We could not have asked for a more compassionate, caring, and accommodating person. Lester was there for us every step of the way. He was extremely helpful and went out of his way to help us make the arrangements as easy as possible. We didn't even have to leave our house. He came to us. We would highly recommend his services.

    Laurie Sams

  • Lester, I don’t even know where to begin to thank you for all you have done to make this very sad process with our Mom’s passing so much less stressful for our family. Our Mom had everything so organized for us right down to your name and where to call. She met you at her senior club expo where you had a booth set up with all the information she needed. We made the call to you from the hospital and you were there within the hour. You came to our home 2 hours later to explain everything to us and finalize paperwork. You were so kind and compassionate to all our family! You gave us a link to your website where we could put Moms obituary, which in turned saved us a lot of money. And you returned Moms ashes to us at our home! We dealt with another crematorium for our Dad and physically had to go there and do these things ourselves which if you ever had to do, its very stressful. You took the stress out of a very difficult time for us and we appreciated you very much. My Mom would of been so pleased! I would and have already recommended you and Serenity Cremations to friends and family. Thank you so much for providing such a professional service.

    Sincerely The McCarther & MacPherson Family

  • Our family is very pleased with and grateful for Lester and the services he provided. When my mom passed suddenly, he came right to our house, helped us with the appropriate paperwork, and made the process as easy as it can be. He was patient, professional, answered all of our questions, and was very kind. We highly recommend Lester and Serenity Cremations.

    The Trider family

  • Lester, Our family would like to thank you and your team for everything and the professionalism. You provided answers and assistance to difficult questions and assisted with paperwork that would have taken a significant time to deal with. For such a stressful time, this process was the least stressful and was very much appreciated. Thank you for everything you and your team did.

    Holman family

  • Hi Lester, First I want to say how much my family and I appreciated your service and support. You answered all our questions and more and made the whole process of dealing respectfully with my husband’s body problem free. Thank you. “Our family found Lester a godsend. Although we had a vague idea of what was important to us, we really knew very little about funeral services. Lester guided us seamlessly through the whole process, answering all our questions in a very sensitive and supportive way. He helped make a potentially traumatic time, problem free so that we could concentrate on the things that we valued. I wholeheartedly recommend his services as they could not have been better.”

    Hilary Marentette

  • When my husband fell ill suddenly, and with very little time left, I was totally unprepared and overwhelmed. My friend called and asked how she could help. I asked her to please find me where I could go for after life care. She called the next day to tell me she had contacted 7 places and would forward the list to me; even more overwhelmed I asked where she would if it was her. She responded at once that she would call Lester. I told her to forward that number. Lester arrived and over the next few days helped me with all that was required....and did it with kindness. His calm helped me work our way thru all the decisions, red tape and paper work. I will be forever grateful for that support and welcome the opportunity to share my experience with others.

    M. Dessureau

  • Hi Lester I want to thank you again for all your help providing guidance on paperwork and cremation services for my longtime family friend Al, February 2023, as well as his wife's arrangements December 2019 and my Mom's arrangements in July 2020. I can see by the terrific testimonials on Serenity's website that I am not alone - all of us grateful for your professional and compassionate help. Word of mouth will certainly keep you extra busy for as long as you choose to stay in this profession. Hope you're there when it's my turn.

    Jim Clark

  • Lester recently assisted me with my dad's arrangements. He was kind, empathetic and highly knowledgeable! Lester was great at communicating all the arrangements and provided me with contacts and information that helped me close out my dads accounts. I would highly recommend his services for your loved ones.

    Once again thank you!

    Jamie-Lynn Gillis

  • Lester I wanted to reach out to thank you so much for your care and attention to us during mom’s passing. It meant so much to us to have you in our corner and to see you on the day of the funeral. It was special that you knew my mom and had a relationship with her church. Your service was excellent and we felt so comfortable and confident in your care. We wanted you to know that we thank you from the bottom our hearts.

    Rachael Tabor

  • Dear Lester:

    Jim and I on behalf of Yvonne and the entire Gaudet family would like to thank-you for providing such excellent services for Emilier's cremation. The additional information in regards to applications for widow's benefits and multiple death certificates for insurances and pensions was so helpful. The portfolio guiding us with addresses for government departments saved so much time. In conclusion the obituary on your site was well presented and lovely, Your efficiency and professionalism along with the presentation of the ashes was of a very high quality and greatly appreciated.

    Kindest regards,

    Annette and Jim Gaudet

  • Hi Lester:

    Just wanted to thank you for all your help when my wife’s mother passed away 3 weeks ago. Your compassion and thoughtfulness throughout this whole time was so appreciated. Your ability to answer calls and emails quickly really made the whole process easier to deal with. We were so impressed with all the services and advice you provided and we just wanted to express our sincere gratitude to you for all you did. Nobody wants to go through these situations however your efforts and services were deeply appreciated.

    Phil and Heather Johnson

  • Hi Lester,

    I was very satisfied with the kind and professional service provided by Lester Atkinson and Serenity Cremation Services. From my first email inquiry, Lester was quick to respond and always available to answer questions. His proactive help with a CPP form and the supporting documentation made life easier at a time when even the simplest tasks seemed difficult. We received exactly the level of service that we needed.

    Margaret

  • When my Mom recently, unexpectedly, went to be with the Lord, we got in contact with Lester of Serenity Cremations. So grateful for everything he did. He handled all of the arrangements in a very professional manner at a reasonable cost. I highly recommend his services.

    Thank you so much Lester. You made a difficult time so much easier!

    Patricia & Gordon Durant

  • I was completely satisfied with the service Lester provided me when my husband passed away. Everything was done with kindness, patience and clarity in a time of stress and sorrow. He took care of everything and was open to any suggestion I had as well as providing me with information about what I needed to do after the cremation. I would recommend his services to any of my friends.

    Thank you Lester

    June Crow

  • Lester provided excellent services, in a difficult time. He was professional and prompt. Easily reachable and clearly experienced in his business. The cost was reasonable and we would not hesitate to recommend him to others.

    Thank you, Chris and Burnell Field.

  • Hi Lester, It is with deep appreciation we want to thank you for your kindness and your help during our time of sorrow. You are at the top of our list as a very special person.

    Sincerely

    Ann Keddy and family.

  • Lester, we want to thank you for your utmost professionalism and compassion in helping us navigate some difficult days during the passing of our mom, grandmother and great grandmother. We would highly recommend your exceptional services to anyone looking for personalized support during such a period of overwhelming grief. Having you visit our home to help us with the arrangements instead of us meeting you in a funeral home brought a sense of relief and personalized attention during a highly stressful period. Your knowledge, sensitivity, and patience in guiding us through this process were deeply appreciated as we tried to focus on what was really important during this time.

    Thank you Lester,

    The Cormier Family

  • Lester, We can not say enough good things about your services. Your kindness and compassion at a difficult time were very much appreciated. You gave your valuable time with every one of our phone calls, never rushing us, and answering our many questions. Your professionalism, and kindness will always be remembered. We would highly recommend Serenity Cremations to all.

    Thank You,

    Susan and Scott

  • Dear Lester, Once again, I would like to thank you for all your support, compassion and kindness shown with the passing of our mom /grandmother. Once my son-in-law contacted you, my stress was released. Your professionalism, attention to detail and knowledge made this final step of grief as stress free as possible. It was comforting to make all arrangements from our home and with your guidance, you covered all details with ease. It was like a friend took over all our worries and you were always there, just one phone call away. You are a true professional and friend at a time of grief. I will be forever comforted with the care you gave to us in handling these final days. I highly recommend you and your services to those in need.

    Thank you!,

    Elaine, Erin-Leigh, Ben & Gary

  • Dear Lester, I have been very satisfied with the service that Lester provided to us in the loss of my wife. He has been both kind and helpful. Not only did he take good care of my wife's remains, he also spent the time with me going over all of the paperwork associated with a death. Lester gets my highest recommendation.

    Sincerely,

    Owen Walton

  • Lester: Your compassion and understanding was a great help to those of us who are trying to arrange for a funeral or cremation of a loved one. Your comments and suggestions enabled us to make a wise decision. We are very pleased with the results and thank you for your help.

    Thank you…

    Norman and Dorothy Graham

  • Lester, Thank-you so much for all your kindness, empathy, support and guidance as we navigated this very challenging time. Your obvious wealth of experience help lighten a heavy load, and the fact you went above and beyond did not go unnoticed.

    We were very fortunate to benefit from you and your services,

    Mark and Angela

  • My mother was very sick and in Palative care this past summer. It was a very stressful time of course and she asked me to make sure everything was set ahead of time so I wouldn’t be left alone afterward to deal with it all while in mourning. (To say it is weird to plan a cremation for a person who is still living is an understatement.) My husband found Lester from the yellow pages, (yes, we actually still use the yellow pages haha) and the angels must have led him to Lester’s ad, because Lester was an absolute God send. Everything was set up and ready to go in under an hour, so painless and stress free. He told me how much it would cost (much more reasonable than others) and told me to wait until I get her death benefit to pay him. I felt a huge weight lift with those words alone because I was so worried as to how I would afford it all. When the day finally came and my mother decided to join her heavenly family, I simply made a call to Lester, “Mom passed this morning”. He said “I’m so sorry for your loss, leave everything to me now and I will call you in two days.” He took her for a drive to the valley, which my mother would have loved and then brought her home to us. I can’t even find enough words to describe how grateful I am to Lester. We ABSOLUTELY recommend his services. ❤️ Thank you so so so much!!!!!

    Thank you,

    Christine Cameron

  • Recently, our beloved husband and father passed away. For our family, it has truly been a time of heartbreak and loss. Most can understand that life becomes very painful and confusing. People mourning cannot begin to think of everything that needs to be done and where to start with all the paperwork. Our family reached out to Lester Atkinson at Serenity Cremations and we knew after talking to him for only a short time that our husband/father was in safe and very understanding hands. Lester treated our family with dignity and respect and thought about everything, taking a lot of stress from our family. We would highly recommend Lester Atkinson and Serenity Cremations to anyone going through such a difficult time. Lester has our sincere gratitude and appreciation.

    The Walsh Family

  • Thank you Lester for being such a kind and caring person. I'm so glad I was given your number, to deal with the death of my mother. From the moment I called you , you were on it! You provide a very efficient and professional service. Thank you going out of your way to do the extras for me and alway making sure I was satisfied. May God bless you for all that you do!

    Thanks again

    Tina Hillison

  • Lester was exceedingly kind, professional and thorough when planning and ultimately taking care of my husband's remains. When faced with this devastating situation, it was with total confidence I knew Paul would be taken care of. Lester was prepared and followed through on our requests. Very knowledgeable about how things would unfold and I appreciated that advice.

    Lori McKinnon,

    Dartmouth

  • I highly recommend Lester Atkinson. He was professional and compassionate and provided prompt and efficient service. He was very helpful in providing information and assistance with various government filings which was a great relief to me.

    Thank You

    Myrna Morash

  • Dear Lester:

    Thank you for the services you provided on the recent death of my husband, promptly and with dignity. My family and I have been very pleased with your help and guidance through this difficult time. You were reassuring and calm and always only a phone call away. We had the time to make our decisions well before your services were needed, but having to do so during COVID-19 times was a challenge. Passing documents from the front steps to the door, and making sure that all our needs were met required efficiency and humour which you handled well. We appreciated the fact that you came to the house to deliver the required legal papers and took the time to explain what each document was for. We would be glad to advise others to contact you to make plans for their funeral, and encourage them not to put off making their arrangements. It is so much easier to have such decisions made before one is faced with the death of a family member.

    Yours truly, Jane C and Susan

  • With the most recent passing/loss of my husband, needless to say, I was devastated, lost and prayed it was only a dream! NOT SO.... reality set in and I was faced with the worst fear of my life....having to say good-bye to my best friend (without a doubt) and not knowing how? I was overwhelmed with emotion and what was involved in doing the same. Enter, Lester Atkinson at Serenity Funeral Home. Words cannot express my gratitude for your compassion, knowledge and capability/professionalism for keeping me "calm throughout the storm" and handling the details involved plus ensuring "I" would be okay! As my better half always said, "Remember to pay it forward".... and that I will do by recommending your services to others in need.

    PS...Lester also has a great story to go with why he chose what he does and his passion is evident in his services provided.

    Thank you and stay safe.

    Cyndi Swales

  • Lester; We want to thank you and let you know how much we appreciated you assisting us with the arrangements after Dad's passing. At a time when we were so heartbroken the thought of making all the arrangements seemed overwhelming. Lester came to our home and over coffee and biscuits all the information was collected in less than an hour. We also purchased a beautiful oak urn from Lester that we were very pleased with. A few days later Lester comes to our home again to deliver Dad's ashes, all the paperwork we needed and a list of important phone numbers that might be needed. This couldn't have been made any easier. We were more than pleased for how much the total cost was, and the level of service.

    God bless you Lester, for your service and compassion

  • The recent passing of my wife left me feeling lost and unsure what to do next. Serenity Cremations and particularly Lester Atkinson were highly recommended to get me through a very difficult time. Engaging Mr. Atkinson to handle every aspect of my wife’s cremation was one of the best positive decisions we made during a very stressful time. Mr. Atkinson provided all that was expected of him and outdid himself in the support and provided the personal attention that was so helpful. I cannot express the gratitude my family owes for the personal way in which Mr. Atkinson helped us in our hour of need. Serenity Cremations would meet and/or exceed your expectations during this very painful time.

    Don Levy

  • Lester, Thank-you for all your kindness. You made making my difficult decision so much easier. For all you have done it is appreciated.

    Sincerely,

    Fran and Nicole

  • Lester, Thank you for all your help and kindness during our Dad's passing. It was so comforting to have someone take care of all the necessary details at a very difficult time. We would recommend your services to anyone going through a stressful time of loosing a loved one.

    Wilma, Ivy, Ramona, and Gordie

  • I was very pleased with the services provided to our family during this very difficult time. Lester was compassionate while making funeral arrangements, he let us make decisions but also guided us so as that we would not forget anything of importance. There was no pressure to get arrangements completed and was able to try and think things thoroughly as possible. He made it possible for me to do paper work the following week, which I had time to try to comprehend what happened. He was very pleasant and I would recommend him to anyone needing these services.

    Heather Romo

  • Dear Lester

    I can’t thank you enough for your extreme sensitivity, your honesty, your compassion, your kindness and your professionalism when making cremation arrangements with our mother for when the time came that she would go back to her heavenly home. It’s never easy to take the step to make plans for our end of life but having made the arrangements in advance made the process afterwards so much less stressful. And then when that day came, you made sure we had everything we needed and you made yourself available with any questions I had. I have told many people about you and your services. Yes, there are many other funeral services out there, but they don’t have Lester.

    With Love and Gratitude.

    Juanita Shay

  • Dear Lester

    Thank-you for your kindness and compassion following the death of my husband, George. We were so grateful that you took the time to help us with all the details for his cremation and the paperwork we needed to fill out. Your sensitivity and gentle approach was appreciated, especially when we were still feeling the shock and grief of George’s death. Your ministry to us helped in more ways than we can express with gratitude.

    Audrey Boutilier.

  • Mr. Atkinson

    Thank You for the caring and professional services you provided to our family as we prepared for our Mother's funeral. Your business visits to our home made a comfortable setting for us when making difficult decisions during a stressful time. The list of businesses to be contacted during and after the funeral, along with phone numbers, was a very helpful tool. Your gentle, supportive, understanding and patient (thank heaven) personality is greatly appreciated by my Sister and I. We could not have wished for a more compassionate person to be there with us in our hour of need. We are comfortable recommending You and your services to others.

    Sincerely:

    K. SPICER

    G. GRAY

  • I have known others that Lester helped when someone died, and they were all very pleased with his kind, gentle, professional, caring manner, and so when I needed a funeral director, I knew who to call. Lester helped us to know what to do, and he was very respectful of our choices. He guided us through the process very well and helped us with some of the paperwork afterword. I would highly recommend him.

    Reaburn Family.

  • Thank you for your kind, sincere, and thorough service. You made a stressful situation so much easier with your knowledge and quiet assurance of care. Even though we were in the midst of a global pandemic, you remained professional and sympathetic to our needs. We very much appreciated your guidance.

    All the best,

    Kelvin Bonvie and Family.

  • Lester, I would like to thank you for your thoughtfulness and compassion you showed on the passing of my wife. You and your staff were available 24/7 and returned her ashes quickly which also included all certificates and completed CPP applications. The fact that you came to my house and I did not have to leave my home during this stressful time was much appreciated. I have and will recommend your services in the future.

    Many thanks.

    Warren Noseworthy

  • Lester. Ray and I want you to know how much we appreciated your assistance at the time of his mom's recent passing. We both found you to be approachable, but in a calm and professional manner. We were particularly grateful for the many tips you passed on about the various details we need to take care of at this time. It was also comforting to be able to make all the arrangements from our home.

    Many thanks.

    Bernice and Ray

  • Lester, I wanted you to know how much our family appreciated your kindness and compassion at this difficult time for us with the passing of my mom. Your professionalism, attention to detail and understanding brought us great comfort and made the experience stress free. You provide amazing service above and beyond and highly recommend you.

    Thank you,

    Cathy Sutherland

  • Dear Lester, I was very please with the personal service you provided to me and my family in regards to my wife Erma Mumford’s funeral. I would highly recommend your services to friends and family.

    Best Regards,

    Keith Mumford

  • Lester, thank you for everything you have done for my family after my fathers passing, especially for my mom. You went above and beyond to lessen the burden on her by coming out to the house and taking care of everything. Everything was perfect and very much appreciated!

    We will continue to use you and Serenity in the future.

    Again Thank you for everything

    Rosemary Brewer

  • The services provided to me were absolutely excellent at a very difficult time. I felt so comfortable in your capable hands. All aspects of your customer package were completed in a very quiet, calm effective manner which made me feel comfortable. All the data you provided including the appropiate telephone numbers was so helpful and saved a lot of time to complete the necessary functions. I thank you so much Lester, it was a pleasure to work with you.

    Restfully,

    AL.

  • Just a note of appreciation for the services provided to me and my family during the death of my husband. Your compassion, sincerity and excellent services. All matters handled with expert experience.

    Sincerely,

    Barbara Miller and family

  • I wish to express my gratitude and appreciation for the services provided by Serenity Cremations during the death of my husband. I found Lester Atkinson to be prompt and helpful in every way.

    Helen Chapman

  • With the passing of my father, Lester was extremely kind, professional, and helpful at a very emotional and vulnerable time for my family. His services were not only the least expensive, but also the most thorough and timely. He did everything he could do to make the process as easy as possible for us. He is a calm and trustworthy presence, and I know my dad would have appreciated being cared for by him.

    Thank you from all of us, Lester.

    Jillian

  • Dear Lester, My family and I would like to express our sincere gratitude for everything you did for us after my husband's sudden death. At such a difficult and emotional time your professionalism and personal approach made the process much easier for us to manage. Your help with the Service Canada paperwork was especially appreciated. I would wholeheartedly recommend your service. Isabelle and family

    Sincerely,

    Isabelle and Judy

  • After the loss of my Mom this past April, I found it very difficult to try to figure out whom to go with to carry out my Mothers final wishes. After speaking with near all funeral homes and crematory services, I came across Serenity. I spoke to Lester on the phone; his calm demeanor, made me feel a lot better about the whole process. A few days later he came over to our family home and helped us fill out all the forms necessary. He arranged everything from transport of my Mothers body to be cremated and then returned her remains to us, via coming to our home. A few weeks later I had called to ask if it was possible if Lester could separate my Mother, for other members of our family. He gladly came over and did it for us, right in our home. The whole process with Lester and Serenity was a great experience. It took a very hard time in my life and made it easier. Lester's calm demeanor and professionalism; really shows through with how much he loves his job. Thank you Lester and Serenity :)

    Jade Macdonald

  • Serenity Cremations / Lester Atkinson provided our family with just what we needed at a very tough time. Our mother had just passed away and she had always insisted on cremation and no big funeral!

    His sincere ways and the complete and thoughtful operation of his services left us feeling 100% satisfied. He covered all the bases, did all the paperwork and was both caring and very professional.

    My mom would have been very pleased with the results

    The fairly substantial amount of money he saved our family was a unexpected blessing to us and we thank Lester for that. At a time when you sorta need a fair deal and hate to go looking for it, he was there for our family.

    Barry Miles

  • Dear Lester, My family sincerely thanks you for your kindness and professionalism after the passing of our dad. In this difficult time, you made everything as simple and straightforward as possible. This is enormously helpful for families who are experiencing loss. I would definitely recommend your services to others. Thank you once again for your most valuable guidance.

    Patty

  • Hello, I would like to thank you for all that you did for my family and me. I greatly appreciate the time an effort you put into making this difficult time a little easier for us. You went above and beyond your work to accommodate us throughout this process. You helped explain things clearly and were very willing to meet us at my daughter's home and the hospital so we didn't have to leave my husband's side. You were very caring and compassionate. I will be very willing to recommend your services to others. Thank you again for your help.

    Patricia

  • Mr. Atkinson was extremely respectful, knowledgeable, helpful and reasonable at a time when we were our most vulnerable. Comparatively with other services he was not pushy. He came to our home so we were comfortable. He gave us a list to ensure we knew everything we needed to do. His service was the least expensive. Everything he could do to make the process easier for us he did. They took excellent care of my father and insured his wishes were carried out respectfully, timely and without any trouble. I wish nobody would lose a significant member of their family but if they did I would hope and recommend that you chose Mr. Atkinson service for your and your loved ones benefit.

    Deepest regards; Sam

  • Hi Lester, you helped make the initial process of having to deal with Darla’s passing so much easier. I have heard many stories of what some people go through and your assistance reduced the burden considerably. Burden emotionally and financially and what you did to reduce it is hard to explain. Also the help you provided in filling out the forms helped to ensure payments and benefits happened like they should have. I have had many rough days but I appreciated your caring attitude and just the way you carried yourself through out the whole process.

    Gilles

  • Mr. Lester Atkinson I was very pleased with your services. I have to let you know you were extremely considerate and reasonable, greatly appreciated. You are very easy to talk to at a time of loss, in general a very compassionate man.

    Thank-you very much,
    Sharri Fougere

  • I am writing this letter in regards to the upstanding services we received from Lester Atkinson at Serenity when we lost our loved one. Death can be such a hard topic to breach even on the best of days, but as my Husband grew sicker we turned to Lester and his team for support. We called and he came directly to the house and was able to provide us with more than just professional service but with truly quality customer care. He joked with my Husband and brought smiles to all our faces during such a hard time and when the day came he was there in an instant. Everything down to the smallest detail was provided even a checklist about what to do after the funeral and burial. Losing a loved one is beyond overwhelming but Serenity was with us every step of the way and made it possible. I highly recommend Lester and his team and will forever be grateful for their support. My family and I have recommended Lester and his team to two of our friends who have been so very satisfied with his amazing service.

    Eleanor, Jeffrey & Amber Spurrell

  • My mother passed away very close to Christmas; it was very stressful to say the least. I contacted Lester and from start he took care of everything, he had all the forms and answers to all my questions. He came to my house and told me everything I had to do and at a reasonable cost so I could grieve my mother. I don't think I would find better service.

    Frank Parsons

  • Hi Lester,
    Words cannot express our sincere thanks to you in assisting our family with the funeral arrangements for our father, husband. We could not have planned it without your expertise, advice, and compassion. You helped us with all the little details and extras that we would not have thought about as well as the significant cost savings. We appreciate your coming to our home and guiding us through the planning, paperwork, etc. 

    We are proud to tell our friends and people that we know, how caring and compassionate you have been throughout the process. We truly appreciated everything that you have done for us, to have made a difficult time easier. 

    The Connell Family

  • In November of 2016, my dear husband passed away. Someone, whom I have great respect for, suggested that I use Lester Atkinson's services. Lester met me, at my home, and helped me with the planning for the cremation, and the service at my church. He was totally professional, kind, and thorough. Lester took care of everything including CPP survivor's and death benefits. At a time when it is difficult to think of all one must do, Lester was there to help. 

    Cristine Smith

  • Hi Lester,
    Unfortunately, we met you at a  difficult time in our lives. You provided such an important and necessary service while being one of the kindest, most genuine and sincere people I have met. Your guidance took much of the worry out of many items we were not sure about. Top ratings for you all the way!!
    We will recommend you to anyone!

    Thanks again for all you did,
    Pam Hamilton  

  • We used Lester's services when dad passed away. Very supportive with the emotions of the family through this difficult time. Lester was very professional and when making the arrangements, he was very understanding and accommodating to our wishes. Would highly recommend.


    Annie Walters

  • Dear Mr. Atkinson,
    I am quite happy to write to you regarding your services.  You certainly made everything easier for myself and my family concerning all the details and paperwork that was involved when my husband passed away.  You took the time to walk us through the process and you were also available by phone if we needed more information.  Your patience and kindness was extremely helpful and we thank-you for that.

    Sincerely,
    Edie Kerr

  • The services were provided graciously, the process was made as painless as possible and any paperwork requirements were clearly laid out.  We received the remains in time for the Memorial. We were satisfied with the services, and are grateful to Lester Atkinson for helping us in that most difficult time."

    With thanks,
    Mrs. Tracy Rounds

  • After my husband's unexpected death, we found the services of Lester Atkinson and Serenity to be very caring, respectful, and compassionate. We would definitely recommend Serenity (and already have!) to anyone who is grieving the loss of a loved one and feeling overwhelmed by funeral and cremation arrangements.

    Sincerely,
    Ruth Burton